Last Updated: April 28, 2025
Alimenta ("we," "our," or "us") values the privacy of our customers and website users. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services. By using our website, you consent to the practices outlined in this policy.
We may collect the following types of information when you visit our website or use our services:
Personal Identification Information:
This includes your name, business name, email address, phone number, delivery address, and payment information when you make an order or subscribe to our services.
Non-Personal Identification Information:
This includes technical data such as your IP address, browser type, device information, and browsing activity on our site. This information is used to improve our website's functionality and provide a better user experience.
Payment Information:
We use third-party payment processors to handle payments securely. We do not store sensitive payment information such as credit card numbers; this is handled by our payment providers.
We use the information we collect in the following ways:
To process orders and provide services, including fulfilling your subscriptions and delivering products.
To send you important updates regarding your subscription, product offerings, and any relevant changes to our services.
To personalize your experience on our website and offer tailored recommendations and content.
To send marketing communications, such as our monthly newsletter, promotions, and exclusive offers. You may opt out of receiving marketing emails at any time.
To improve our website, services, and customer support by analyzing user behavior and feedback.
We implement a variety of security measures to maintain the safety of your personal information. These measures include the use of encryption technology, secure servers, and access controls to protect against unauthorized access, disclosure, alteration, or destruction of your personal data.
We do not sell, trade, or rent your personal identification information to third parties. However, we may share your information with trusted service providers for the following purposes:
Payment Processors: We may share your payment information with third-party payment processors to complete transactions securely.
Service Providers: We may share your information with third-party companies that assist in delivering our products and services, such as delivery carriers.
Legal Compliance: We may disclose your information when required by law, such as in response to a subpoena, legal request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Our website may use cookies and other tracking technologies to enhance user experience, analyze website performance, and personalize content. Cookies are small text files stored on your device that help us recognize you and provide a more customized experience.
You can disable cookies through your browser settings, but doing so may impact your ability to use certain features of our website.
You have the following rights regarding your personal information:
Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to any legal obligations we may have.
Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
To exercise any of these rights, please contact us at the details below.
Our website may contain links to third-party websites or services that are not operated or controlled by Alimenta. This Privacy Policy applies only to our website, and we are not responsible for the content or practices of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we discover that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information.
Alimenta reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website following any changes constitutes your acceptance of those changes.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Alimenta
10043 Rue Mirabeau
Anjou, Quebec, H1R 1T7
Phone: 438-308-9758
Email: info@alimenta.ca