Alimenta Terms of Use

Last Updated: April 28, 2025

These Terms of Use ("Terms") govern your access to and use of the website and services provided by Alimenta ("we," "our," or "us"). By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our website or services.


1. General Information

Alimenta is a food and beverage distribution company offering convenient, fresh products to corner stores, restaurants, bars, cafes, and businesses. We operate under a subscription model, providing customers with access to a variety of products, including sandwiches, packaged sweets, beverages, and café essentials, all delivered fresh with an emphasis on quickness and customer service.

2. Subscription Service

Alimenta offers three subscription plans: Basic, Pro, and Premium. Each plan offers a range of benefits designed to cater to different business needs:

  • Basic Plan:

    • Access to full product catalogue

    • Delivery within 2 days

    • Exceptional customer service

    • Market insights and monthly business newsletter

    • Pay-as-you-go pricing with standard industry markup

    • $250 minimum weekly order

    • Ideal for businesses seeking flexibility with no membership fees.

  • Pro Plan:

    • Access to full product catalogue

    • Delivery within 2 days

    • Exceptional customer service

    • Market insights and monthly business newsletter

    • Weekly access to up to 50 products

    • Reduced markup pricing

    • Priority customer support

    • $250 minimum weekly order

    • Perfect for growing businesses that need volume, flexibility, and faster service.

  • Premium Plan:

    • Access to full product catalogue

    • Delivery within 2 days

    • Exceptional customer service

    • Market insights and monthly business newsletter

    • Weekly access to up to 50 products

    • True wholesale pricing (no markup)

    • Personalized business support

    • Priority customer support

    • Exclusive promotions and early access to new products

    • No minimum weekly order

    • Best for businesses that want full benefits, wholesale pricing, and tailored support.

3. Ordering Process

Orders can be placed via our website. We require a minimum weekly order of $250 for both Basic and Pro plans. Customers are encouraged to take full advantage of their selected plan’s benefits, including market insights, personalized business support (for Premium members), and customer support.

4. Delivery and Availability

We aim to deliver all orders within two days of placement. However, delivery times may vary based on availability and unforeseen circumstances. We will communicate any delays to affected customers promptly.

5. Payment and Billing

All payments must be made via the payment options available on our website. Subscription fees are billed on a weekly basis for Premium members, while Pro and Basic members will pay based on the products ordered. Any changes to your subscription plan or billing details must be updated before the next billing cycle.

6. Customer Responsibilities

Customers are responsible for ensuring that they have a valid payment method on file. Additionally, they are required to provide accurate delivery and billing information when making an order. Any incorrect or incomplete information may delay the delivery of products.

7. Prohibited Use

You may not use our website or services for any unlawful purpose, or to distribute, transmit, or store content that violates any laws, infringes on intellectual property rights, or contains harmful material. We reserve the right to suspend or terminate your access if we believe you have violated these Terms.

8. Limitation of Liability

Alimenta shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or services. We make no representations regarding the accuracy, completeness, or reliability of any content on our website.

9. Privacy

By using our website and services, you agree to the collection and use of your personal data as described in our Privacy Policy. Your data will be used solely for the purpose of fulfilling orders, providing services, and improving your experience with Alimenta.

10. Changes to Terms

Alimenta reserves the right to update or modify these Terms at any time. Any changes will be posted on this page. Your continued use of the website following any changes constitutes your acceptance of those changes.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the province of Quebec, Canada. Any disputes arising under or in connection with these Terms shall be resolved in the courts located in Montreal, Quebec.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Alimenta
10043 Rue Mirabeau
Anjou, Quebec, H1R 1T7
Phone: 438-308-9758
Email: info@alimenta.ca